Events and scheduling
| Term | Meaning |
|---|---|
| Webinar | Your recording plus everything around it: pages, emails, room, replay. |
| Challenge | Several days under one sign-up, with a personal hub for each person. See Challenges. |
| Day | One part of a challenge. Each day is a webinar that you set up from the challenge. |
| Schedule | A rule that produces start times, such as “every Tuesday at 18:00”. |
| Session | One actual start time. Everyone who picks it watches together. |
| Specific dates | A schedule for the exact dates and times you list. |
| Recurring | A schedule on the same days and times each week. |
| Just-in-time | A schedule that starts sessions every few minutes during the day. |
| Instant watch | A schedule that lets someone start watching as soon as they register. |
| Blockout date | A date a schedule won’t produce sessions, such as a public holiday. |
| Registration cutoff | How long before a session it stops accepting sign-ups. |
| Minimum wait | On a just-in-time schedule, the least time someone waits before their session starts. |
| Late join grace | How long after a session starts someone can still join. |
| Join in progress | Letting people in after the start. They join at the same point as everyone else. |
| Doors open | How long before a challenge day’s start its hub shows as open. |
People and links
| Term | Meaning |
|---|---|
| Registrant | Someone who signed up for a webinar, or whom you added by hand. One record per email address per session. |
| Attendee | A registrant who showed up in the live room. |
| Personal link | The unique link each registrant gets. It’s also called a join link, and opens the waiting room, the room or the end-of-session page depending on the time. |
| Join token | The last part of a personal link. Debug uses it to look someone up. |
| Added by | The email address of the person who added a registrant by hand, and confirmed permission to email them. |
| Access link email | The email sent when someone already registered tries again, so they can find their link. |
| Hub | A challenge attendee’s personal page, showing every day. |
| Ticket | A day’s card on the hub. |
| URL slug | The last part of a webinar’s public address. If you change it, old links keep working and send people to the new address. |
| Custom domain | Your own address for public pages, such as live.yourbrand.com. Coming soon, and will depend on your plan. See Custom domain. |
| ShowTell | The neutral name used on showtell.live, the address of your public pages. |
In the room
| Term | Meaning |
|---|---|
| Room timeline | The track alongside your video where you place things to appear. |
| Playhead | The current position on the timeline. |
| Moment | An offer, poll or handout on the timeline. |
| Offer | A card promoting what you’re selling, shown at a set time. |
| Poll | A multiple-choice question shown at a set time. |
| Starting votes | Votes a poll starts with so it doesn’t look empty. They’re left out of your reports. |
| Handout | A file or link for attendees, found under the Resources tab. |
| Scheduled chat | Pre-written chat messages that appear at set moments. Also called simulated chat. |
| Shared chat | Real-time chat that everyone in the room can see. |
| Private chat | The mode in which someone’s chat message is visible only to them and you. |
| Q&A | Private questions to you, which you or AI can answer. |
| Questions inbox | The Questions tab, where those questions arrive. |
| Attendee counter | The “watching” number on the room, and in the shared chat header. It’s a simulated figure you configure, not a live count. |
| Transparency note | A line you can show in the room, saying some messages may be from previous sessions. |
| Waiting room | Where people wait before the session starts, with a countdown. Also called the lobby. |
| End-of-session page | What attendees see when a session finishes. |
| Replay | The recording of the session, which people can watch afterwards on their own schedule. |
| Feedback form | The “How was it?” rating and comment attendees can leave after watching. |
Video
| Term | Meaning |
|---|---|
| Hosted video | A video you uploaded to FullHouse. |
| Source health | The checks FullHouse runs on your video. |
| HLS | A streaming format, usually a link ending in .m3u8. |
| Fast start | An MP4 arranged so it can begin playing before the whole file has loaded. |
| WebVTT | The caption file format FullHouse uses (.vtt). |
Sending and connecting
| Term | Meaning |
|---|---|
| FullHouse Send | The built-in email sending that works without any setup, up to your plan’s daily limit. |
| Own provider | Your Resend or Mailgun account connected for sending, which removes that limit. |
| Merge tag | A placeholder such as {{first_name}}, replaced in each email. See Merge tags. |
| Automation | A rule that does something in a connected tool when an attendee does something. See Automations. |
| Webhook endpoint | A web address that receives events from FullHouse. See Webhooks. |
| Delivery | One attempt to send an event to an endpoint. |
| Signing secret | The value used to prove a webhook really came from FullHouse. |
| Widget | The script that puts your sign-up form on any website. See Embed widget. |
| MCP | Model Context Protocol, the standard that plugs AI tools into software. See AI agents. |
| Connected app | An AI tool you approved through the FullHouse approval screen. |
| Access token | A long secret for AI tools that can’t sign in. |
Account
| Term | Meaning |
|---|---|
| Workspace | The container for your events, brand, email sender, connections and files. |
| Team | Everyone who can work in a workspace, each with their own login. See Team. |
| Owner | The person whose account a workspace belongs to. Only they can change the team or delete the account. |
| Member | Someone invited to a workspace’s team. They can do everything else in it. |
| Plan | Sets your storage, your FullHouse Send daily limit, and MCP access. |
| Passkey | A way to sign in with your device’s fingerprint, face or PIN rather than a password. |
| Recovery code | A one-time code for signing in if you lose your two-factor device. |