---
title: "Team"
description: "Invite people to work in your workspace with their own login, see who can do what, and remove someone when they no longer need access."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.meetfullhouse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Team

The Team page lets other people work in your workspace with their own login, so nobody has to share yours. Use it for an assistant, a colleague who runs your launches, or an agency building webinars for you.

![The Team page, listing the owner and an invited member](/images/workspace-team.jpg)

Open **Workspace → Team**. It lists everyone with their **Role** and **Status**. Everyone on the team can see this page, and only the owner sees the buttons that change it.

| Column | What it shows |
| --- | --- |
| **Person** | Their name and email address |
| **Role** | **Owner** or **Member** |
| **Status** | **Invited** until they've set a password, then **Active** |

Your plan doesn't limit how many people you can invite.

## Who can do what

The **Owner** is the person whose account the workspace belongs to. Everyone you invite is a **Member**. Members have the run of the workspace, so only invite people you trust with your attendee data and your connected tools.

| | Owner | Member |
| --- | --- | --- |
| Create, edit, publish, pause and delete webinars and challenges | Yes | Yes |
| See and manage registrants, questions and live chat | Yes | Yes |
| Preview drafts | Yes | Yes |
| Upload and delete files in [Media](/workspace/media-library) | Yes | Yes |
| Change [Branding](/workspace/branding), [Email](/workspace/email), [AI assistant](/workspace/ai-assistant), [Integrations](/connect), [Webhooks](/connect/webhooks) and [Debug](/workspace/debug) | Yes | Yes |
| Connect AI tools and create or revoke tokens under [MCP server](/mcp) | Yes | Yes |
| See [Plan & usage](/workspace/plan-usage), which is read-only for everyone | Yes | Yes |
| See the Team page | Yes | Yes |
| Invite, resend an invite, cancel an invite or remove someone | Yes | No |
| [Delete the account](/workspace/account-security#delete-your-account) | Yes | No |

Each person keeps their own name, email address, password, two-factor authentication, passkeys and theme under **Settings**. See [Account and security](/workspace/account-security). Test emails go to the email address of whoever sends them.

The owner can't be removed or changed from this page.

## Invite someone

1. **Open the form**

   Go to **Workspace → Team** and choose **Invite someone**.
2. **Enter their details**

   Fill in **Name** and **Email**. One login belongs to one workspace, so use an address that isn't already on FullHouse.
3. **Send it**

   Choose **Send invite**. You'll see "Invite sent to *(email)*.", and they appear in the list as **Invited**.

They get an email with the subject "*(your name)* invited you to *(your workspace)* on FullHouse" and a **Set your password** button. The link works for a year and only once. Setting a password also confirms their email address, and they show as **Active** from then on.

### If the invite is refused

| Message | What it means | What to do |
| --- | --- | --- |
| "Enter their name." | **Name** is empty. | Fill it in. |
| "This person is already on your team." | The address is already in the list. | Use **Resend invite** if they lost the email. |
| "This email already has a FullHouse account, and one login belongs to one workspace. Ask them to use a different email address." | The address has its own workspace, or is on another team. | Ask them for another address. |
| "Too many attempts. Please retry later." | You've sent more than 20 invites or resends in a minute. | Wait a minute. |

### Change an invite

Someone who hasn't set a password yet has two buttons beside their name:

- **Resend invite** sends a fresh email with a new link, and the old link stops working. You'll see "Invite sent again to *(email)*."
- **Cancel invite** asks you to confirm, because "Their invite link stops working." You'll see "Invite canceled." Their unused login is removed, so the address is free to use again.

### Invite someone you removed

Someone you removed earlier can be invited again with the same address. They already have a password, so they're added straight away without accepting anything, and you'll see "*(email)* is on your team and can sign in with their existing password." They get an email with the subject "*(your name)* added you to *(your workspace)* on FullHouse" and a **Sign in** button.

Tokens and apps they connected before they were removed stay disconnected.

## Remove someone

Choose **Remove** beside their name. The dialog says "They lose access straight away, and any access tokens or apps they connected stop working. What they built stays in the workspace." Choose **Remove** to confirm, or **Keep them** to back out. You'll see "*(name)* no longer has access to this workspace."

All of this happens at once:

- Every page of the app shows **You no longer have access**, with a **Log out** button. It reads "You're not part of a FullHouse workspace right now. If you think this is a mistake, ask the workspace owner to invite you again." They can still sign in and reach their own settings.
- Any live chat they have open closes, and they can't reconnect.
- [MCP tokens and connected apps](/mcp#connected-apps-and-tokens) they created stop working and leave the list.
- Draft previews stop opening for them.

### What stays behind

Everything they built belongs to the workspace, so webinars, challenges, files and settings stay exactly as they are. That includes connections they set up: a [Pinball](/connect/pinball) link, [webhook endpoints](/connect/webhooks), and [email](/workspace/email) and [AI](/workspace/ai-assistant) keys all keep working.

:::tip
A removed member may remember a webhook signing secret they saw. If that matters, delete the endpoint and add it again, which gives it a new secret.
:::

## AI tools and tokens

The [MCP server](/mcp) page has a **Created by** column, showing who connected each app or created each token. A member's tokens and apps work for the whole workspace for as long as that person is on the team. Anyone on the team can revoke any of them.

## People you add by hand

When anyone on the team [adds a registrant](/run/registrants#add-a-registrant), that person's email address is recorded beside the registrant as **Added by**, along with their confirmation that they have permission to email them.

## If you need your own workspace

A member's login can't own a workspace of its own while they're on a team. Someone who wants their own FullHouse workspace needs to buy with a different email address, or be removed from the team first.

If a member tries to delete the account, they're told: "Only the workspace owner can delete accounts. Ask them to remove you from the team." The **Delete account** section doesn't appear on a member's **Profile** tab.

There's no separate action for deleting a workspace. [Deleting the owner's account](/workspace/account-security#delete-your-account) is what removes it. Members keep their logins, and see **You no longer have access** when they sign in.

Source: https://docs.meetfullhouse.com/workspace/team/index.mdx