---
title: "Sessions"
description: "See every session of a webinar, what state it's in and how to cancel one."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.meetfullhouse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sessions

A session is one showing of your webinar at a particular time. The **Sessions** tab lists them all with who booked and who came, and it's where you cancel one that's coming up.

Open it from **Webinars → your webinar → Sessions**. The list starts with the latest date, 25 to a page, with times in your browser's time zone.

## Where sessions come from

You don't create sessions here. They come from your [schedule](/webinars/schedule):

- **Specific dates** create their sessions when you save the schedule.
- **Recurring**, **just-in-time** and **instant** times only become sessions when someone books one.

So an empty list doesn't mean there are no times on offer. It reads `No sessions yet` until someone books. To see the times being offered, look at your registration page or [Coming up in the room](/start/dashboard#coming-up-in-the-room).

## What the columns mean

| Column | What it shows |
| --- | --- |
| **Starts** | The start time. A pulsing dot marks a session that's live now. |
| **Status** | **Upcoming**, **Live now**, **Ended** or **Canceled** |
| **Schedule** | What created it: **Specific date**, **Recurring**, **Just-in-time**, **Instant watch** or **Manual** |
| **Registrants** | People currently booked. It goes down when someone moves to another time. |
| **Showed up** | How many different people attended this session live |
| The last column | **Cancel**, for upcoming sessions only |

**Manual** means the session isn't tied to a schedule rule, as with a challenge day or a session whose rule you've since deleted.

Someone who watched live and on the replay counts once under **Showed up**, and someone who only watched the replay isn't counted. This column may not add up exactly to **Showed up** on the [Overview report](/run/overview-report), because the report groups people by when they registered, and this tab by the session they attended.

## Session states

| Status | Meaning |
| --- | --- |
| **Upcoming** | The start time hasn't arrived. Attendees see the [waiting room](/attendees/waiting-room) if they open their link. |
| **Live now** | Between the start time and the end of the video. Attendees join at the current point. |
| **Ended** | The video's length has passed. Attendees get the [replay](/webinars/replay) if it's on. |
| **Canceled** | You canceled it. The room shows a notice instead. |

## Cancel a session

Cancel a session when you don't want it to run, for example a specific date that no longer works. Only **Upcoming** sessions can be canceled here.

1. **Find the session**

   Open **Sessions** and find the row.
2. **Click Cancel**

   Confirm `Cancel this session? Registrants keep their links but the room shows it as unavailable.`
3. **Tell your registrants**

   FullHouse doesn't email them about it. See below.

:::danger
Canceling can't be undone. There's no way to restore a canceled session, and that time won't be offered again on this webinar.
:::

### What happens to registrants

| What | What happens |
| --- | --- |
| **Their link** | It keeps working, and shows **This session was canceled**, `The host canceled this session. Pick another time that suits you.` and a **See upcoming times** button that leads to your registration page. |
| **Their emails** | Any reminders and follow-ups not yet sent are canceled. Reminders already sent can't be recalled. |
| **The replay** | There isn't one. |
| **Their registration** | It stays in your **Registrants** list. If they sign up for a new time, they appear there as a second registration. |
| **Your report** | They still count in **Registered**, so they lower your show-up rate. They're left out of the show-up charts. |
| **Their session booking** | They aren't moved anywhere automatically. |

:::caution
**FullHouse doesn't tell people about a cancellation.** To let them know, filter [Registrants](/run/registrants) by that session, click **Export CSV** and email them from your own tool with your registration link.
:::

## Canceling isn't the same as pausing

| You want to | Do this |
| --- | --- |
| Stop one session running | Cancel it here |
| Stop new sign-ups, and leave booked sessions alone | [Pause the webinar](/webinars/go-live#pause-a-webinar) |
| Stop offering a time from now on | Change your [schedule](/webinars/schedule). Sessions already booked still run. |
| Skip particular dates on a recurring schedule | Add blockout dates to your [schedule](/webinars/schedule) |

A session that's **Live now** can't be stopped from this tab. It runs until the video ends.

Source: https://docs.meetfullhouse.com/run/sessions/index.mdx