---
title: "Kit"
description: "Connect Kit to subscribe attendees and apply tags based on what they do in your webinar."
---

> Documentation Index
> Fetch the complete documentation index at: https://docs.meetfullhouse.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Kit

Connect Kit (formerly ConvertKit) to add attendees as subscribers and tag them when they register, show up, reach a watch milestone or click your offer. In Kit, those tags can start sequences and segment your list, so someone who watched 75% can get a different follow-up from someone who left early.

## Get your API key from Kit

You need a V4 API key. Older Kit API keys and API secrets won't work.

1. In Kit, open your [account settings](https://app.kit.com/account_settings/developer_settings) and choose **Developer**.
2. Click **Add a new key**, and give it a name you'll recognise, such as `FullHouse`.
3. Copy the key. Kit only shows it once. If you lose it, you'll need to create or reset a key, then update it in FullHouse.

## Connect Kit to FullHouse

1. **Add the key**

   Go to **Workspace → Integrations**, find **Kit** and click **Connect**. Paste the key into **API key** and click **Connect**. The key is stored encrypted and never shown again.
2. **Test it**

   Click **Test connection**. The card should say "Connection verified". If it doesn't, see [Fix connection problems](#fix-connection-problems).
3. **Bring your tags over**

   Click **Sync tags**. The card shows how many tags were copied. FullHouse loads up to 1,000 tags.

## Create your tags in Kit

You can't create Kit tags from FullHouse. Decide what you want to know about attendees, create those tags in Kit, then click **Sync tags**. For example:

| Tag | Rule |
| --- | --- |
| `Webinar registered` | **Registers** |
| `Webinar attended` | **Joins the live room** |
| `Webinar hot` | **Watches at least…** 50% of the webinar |
| `Offer clicked` | **Clicks the offer** |
| `Replay viewed` | **Opens the replay** |

Then build Kit automations that start from these tags.

## Add a rule to a webinar

1. **Open the Automations step**

   Go to **Webinars →** your webinar **→ Automations** and click **Add automation**.
2. **Choose the trigger**

   Pick an action under **When an attendee…**. For **Watches at least…**, also choose a percentage.
3. **Choose Kit and your tags**

   Under **Send to**, choose **Kit**. Tick up to 20 tags under **Apply tags**. Click **Refresh tags** if a new tag is missing. You must choose at least one.
4. **Save**

   Leave **Active** on and click **Add automation**.

See [Automations](/webinars/automations) for more about rules.

## What FullHouse sends to Kit

When a rule fires, FullHouse does two things, once per person per rule:

1. **Creates or updates the subscriber** with their email address and first name. Kit doesn't get their last name, phone number or answers to custom questions.
2. **Adds each tag** you chose.

FullHouse can only add tags. It can't remove them or add someone directly to a sequence, so use a tag to start a Kit automation.

:::tip
Check that your Kit automations are ready before you go live. A tag added before an automation is published won't start it.
:::

## Test the whole flow

1. Make a rule with the **Registers** trigger.
2. Register for your webinar using an email address you can check.
3. In Kit, search for that subscriber and look for the tag. It normally arrives within moments.

Each rule fires once per person, so use a new email address, such as `you+test2@yoursite.com`, for each test.

## Fix connection problems

| What you see | What to do |
| --- | --- |
| Integration returned HTTP 401. | The key is wrong, or it's an older-style key. Create a V4 key and click **Update credentials**. |
| No tags cached yet — hit "Refresh tags" to pull them from Kit. | Click **Refresh tags**, or create a tag in Kit first. |
| Kit isn't offered under **Send to** | It isn't connected. Connect it under **Workspace → Integrations**. |
| Choose between 1 and 20 tags. | A rule needs at least one tag and no more than 20. |
| Integration returned HTTP 404. on a rule | The tag was probably deleted in Kit. Edit the rule and choose another. |

For anything else, see [When an automation fails](/connect#when-an-automation-fails).

## Disconnect Kit

Click **Disconnect** on the card and confirm. Rules that use Kit stay in place but fail with "Integration is not connected for this workspace." until you reconnect. Contacts and tags already in Kit aren't changed.

Source: https://docs.meetfullhouse.com/connect/kit/index.mdx